For more information on any of
these stories, please contact Rachel Leigh Murphy, Northern's
Director of Marketing and Public Relations, at
Northern Services Group is proud to announce a new approach to
“Guest Hospitality”
Northern
Services Group employees pose outside the Ritz
Introducing “Northern
Hospitality”! For almost a year, Northern Services Group has been working
on a program designed to enhance the experience of every resident, family
member, visitor and employee. The goal of this program is that anyone who
enters one of our doors is treated as a guest in a 5-star hotel.
Key staff members attended a seminar
at the Ritz Carlton in
There is a major shift beginning in
the healthcare industry from traditional “Customer Service” to
“Guest Hospitality” and Northern is proud to be at the forefront!
As always, we look forward to providing the best possible care and invite you
to experience Northern Hospitality!
Northern Services Group Celebrates 25 years of Northern Hospitality! 
From a single building (Northern Metropolitan in Monsey), in 1981, Northern Services Group has grown to include 3 skilled nursing facilities, assisted living, a premier retirement community, home care and a host of community outreach programs throughout Rockland County. On this, our 25th anniversary, we pledge to continue to enhance our services, provide quality care, hospitality and a distinctive collection of retirement and healthcare services.
Thank you to all our employees and “guests” for helping us to mark this Silver anniversary!
Northern Services Group is pleased to announce Northern Home Care.
As we enter into our 25th Year of caring for Rockland, Northern Services Group is pleased to add Northern Home Care to Northern’s array of hospitality services! Northern Home Care is available 24 hours a day, seven days a week and offers:
· Free Nursing Assessments
· Home Health Aids supervised by a Registered Nurse
· PRI Assessments and Screening
For more information, call Sharon Niman, Director
at
SNAP celebrates 20 Years of Serving
As Northern Services Group celebrates 25 years of caring, SNAP (the Supplemental Nutrition Assistance Program) is celebrating its 20th anniversary delivering hot, glatt-kosher meals to 75 homebound seniors in Rockland County Since it was founded in 1985, SNAP, a project of Lifestyle Options for Seniors Foundation, Inc., Northern Services Group’s fundraising arm has supplied over 470,000 meals to those in need. Just another way for Rocklanders to experience Northern Hospitality!
SNAP is partially funded by the
To help support this program, please call Miriam Rothstein, Director at
Northern Seminar Series
Continues in 2007
Northern Services Group continues to offer educational seminars to staff, volunteers and the public, designed to provide training and knowledge on health-related topics.
Previous topics have included:
v
Guidelines
for Healthy Meetings
v
Wheel
Chair Scripts
v
Advanced
Directives
v
Incontinence
v
Building
Collaborative Relationships
v
Psychopharmacology
v
Early
Diagnosis of Alzheimer’s Disease
v
Stress
Management
